CONTACT US

We’d love to hear from you. Whether you have a question about our collections, need help with an order, or simply want to say hello, Seven is here to assist you with care and attention. Please reach out using the form below or email us directly. We aim to respond within 1–2 business days.

contact@handcraftedbyseven.com

 FAQs

At Handcrafted by Seven, we believe in thoughtful transparency. Below, you’ll find answers to our most commonly asked questions — from how our pieces are made to when your order will arrive. If you don’t see what you’re looking for, we’re always here to help.

  • All of our jewelry is handmade in the United States by us! We have been nurturing various artistic passions since childhood. What began as a fascination with nature’s smallest details has grown into a lifelong devotion to craftsmanship and design. Every piece is brought to life in our studio through a process that blends traditional techniques with a deep respect for the organic forms we work with.

    We believe jewelry should carry more than beauty. Each creation reflects years of practice, patience, and experimentation, with every curve and clasp carefully considered. When you wear our jewelry, you are wearing a piece that has been shaped not only by devoted hands but by a personal journey of creativity and dedication, brought into being with the hope of adding timeless beauty to your own story.

  • Our jewelry is made from natural, hand-sourced materials, including luminous pearls and rare seashells. We go to great lengths to discover them, often hiking miles of shoreline, turning over stones, and searching the tiniest crevices where nature hides its treasures. Each find carries a story of its own, shaped by the sea and time, before being chosen to become part of one of our designs.

    We treat these materials with reverence, selecting only those that embody the uniqueness and character we believe jewelry should hold. No two shells or pearls are ever identical, which means every piece is truly one of a kind. These natural variations in color, shape, and texture are not imperfections but celebrations of authenticity, reminders that the beauty of the natural world is never repeated.

    When our jewelry reaches you, it has already traveled a remarkable journey, from the hidden edges of the earth, through the hands of dedicated artisans, and finally to its place with you, where it continues its story.

  • Most orders ship within 3 to 7 business days. Once your order is on its way, you will receive a confirmation email with tracking information. Please keep in mind that holidays, weather, or carrier delays may occasionally affect shipping times beyond our control. For more information, we invite you to visit our Shipping & Returns Policies page.

  • At this time, we ship exclusively within the United States. As a growing brand, this allows us to provide the highest level of care and attention to each order. We do plan to offer international shipping in the future, and we look forward to sharing our work with customers around the world as we continue to grow.

  • Because our pieces are handcrafted and one of a kind, we do not accept returns or exchanges at this time. If your order arrives damaged or is not as expected, please contact us within five days of delivery with your order number and photos. We will always do our best to provide a thoughtful resolution. For more details, please visit our Shipping & Returns Policies page.

  • We’re always happy to connect. For questions about your order, product care, or anything else, please email us: contact@handcraftedbyseven.com

    We aim to respond within 1–2 business days.

LOVE LETTER FROM SEVEN

To those just discovering Seven, welcome.

This is only the beginning, and we’re so glad you’re here.

Collection One is more than our first offering. It’s a piece of our heart.

Each design was inspired by moments that lingered, by the quiet beauty we found in nature and the stillness we wanted to hold onto.

We’ve poured thought care, and wonder into every detail sourcing each shell and pearl. We hand craft our pieces with poetry in our fingertips. This collection is a love letter to what is rare and real.

We hope you feel the joy we felt creating these pieces. May they remind you to pause, to breathe, to notice. May they weave into your story and become part of what you treasure.

With gratitude,
Seven

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